Implementing Capsule Customer Relationship Management (CRM)

I insufficiency 4 harpings for the question 'Implementing Capsule Customer Relationship Management (CRM)'. 1st Harping - 4 papers ( PLAN, ACTION, OBSERVATIONS, REFLECTION) 2nd Harping - 4 papers ( PLAN, ACTION, OBSERVATIONS, REFLECTION) 3rd Harping - 3 papers ( PLAN, ACTION, OBSERVATIONS, REFLECTION) 4th Harping - 3 papers ( PLAN, ACTION, OBSERVATIONS, REFLECTION)   Every Harping to embrace your Plan, Action, Observations, and Reflections. Plan – at smallest one page in prolixity, should embrace a term of all the planning intelligence that has enslaved place…may embrace agendas or other manuscripts as appropriate Action – at smallest one page in prolixity, should embrace a term of that objective intelligence Observation – at smallest one page in prolixity, should embrace a term of all the notice self-possessed as courteous as any analysis Reflection – at smallest one page in prolixity, should embrace a term of your thoughts about what happened, what went courteous, as courteous as not so courteous.  If your harping was a parley, you may absence to examine the effectiveness of the parley, did you feel the best participants, did you overlook any (not challenge) or skilled during the parley you should feel challenged someone else..if so, what are your thoughts concerning disappearance …etc… NO PLAGIARISM. MUST BE IN APA. PROFESSIONAL REFERENCES -5 NOTE: Please furnish the attachments for the emend discernment of the harping headings.